How do I order?

Select your favorite pieces and add them to your cart, then proceed to checkout with one click to complete your payment seamlessly.

When I can receive my order?

Once you confirm order,Based on your customized order, the international delivery timeframe is estimated at 15–30 calendar days.

How can I collect an order?

Actually we don’t support costomer collect an order.

Can I come to your shop?

We are an online shop only we do not allow customer visits.

How do I cancel an order?
  • Due to the nature of our products being high-end, intimate and personal items closely related to health and hygiene, they cannot be resold once opened or used.
    To protect the health and safety of all customers and ensure product quality, returns or exchanges will not be accepted for any non-quality related reasons once the silicone doll has been shipped.
    Please confirm the style, specifications and custom details carefully before ordering.
I’m looking for a product not currently stocked by you can you source it for me?

Possibly, please leave us an email wit details and we will do what we can to find it for you.

How do I return an item?

WhatsApp: +86 15921860370
Customer Service Email: qian89425@gmail.com

Please note that as our products are custom-made, high-end intimate personal items related to health and hygiene safety, we do not accept returns or exchanges.

No refunds or exchanges will be offered if the product you receive has no quality issues.

If the product is damaged upon delivery, Contact us within 48 hours with photos, we will resend or replace for free.

Is the process discreet?

100% Discreet Shipping. The package looks like a regular parcel with no sensitive markings or labels. Your privacy is fully protected. and the driver is instructed to not announce/communicate anything that he is delivering.

Is there a fee for delivery?

Free Worldwide Shipping

Are your products safe?

All our dolls are made of medical-grade liquid silicone, non-toxic, odorless, skin-friendly and safe, meeting international safety standards.

Is your doll made of TPE or silicone?

We only use medical-grade silicone, no TPE. Silicone is safer, more durable, realistic, easy to clean and non-yellowing.

How to clean and maintain?

Clean with warm water & neutral soap, dry, apply maintenance powder. Avoid sunlight & sharp objects.

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