All products sold in our store are high-end private and intimate items. For health, hygiene and safety reasons, returns and exchanges are not accepted unless there is a quality issue.
If the item has manufacturing defects (such as damage, flaws, material inconsistency, etc.), please provide clear photos or videos within 48 hours after delivery. We will process your after-sales request after verification.
Returns or exchanges are only accepted if the product remains in its original packaging, unopened, unused, and without human damage. Otherwise, we will not process the request.